Support

For help with VBA Shield, send a short description of the issue and the app version you are using.

What to include

Include the workbook file type, whether you were protecting or unlocking, the visible error message, and whether the file was created by VBA Shield with a recovery password. Do not email confidential workbooks unless support explicitly asks for a sanitized sample.

Unlocking protected copies

VBA Shield can unlock only protected copies created by VBA Shield with a recovery password. If no recovery password was set when the copy was created, the app cannot restore VBA code viewing for that copy.

Local processing

Workbook processing happens on your Windows PC. VBA Shield does not upload workbook contents or VBA code to a server.

Поддержка на русском

Для обращения в поддержку напишите на support@vbashield.com. Укажите тип файла, действие в приложении, текст ошибки и версию VBA Shield. Не отправляйте конфиденциальные рабочие книги, если поддержка не попросила заранее подготовленный обезличенный пример.